The Digital Health Platform

Where entrepreneurs, medical professionals, and tech experts join forces.

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Expertise. Entrepreneurship. Passion. 

Whether you have a background in healthcare, technology, or business we are looking for passionate professionals who identify with our joint mission: building companies that are transforming healthcare and medicine. 

You are an expert in your field, you value courage and performance. You trust data but also know when to trust your heartbeat. You pay attention to others and have a clear vision of your own development. You aim for something bigger fueled by pragmatic optimism.

We are the right place for you.

Transform healthcare with us.

We have only one focus: healthcare. We build, invest, and partner to become the reference in digital health.

You will be part of a determined, interdisciplinary team where entrepreneurship meets professionalism.

We are data-driven and we care. We are brave, result-oriented, and strongly believe that a healthy work environment is key to success. We grow your potential, you grow your knowledge and your possibilities.

Together we build and grow our ecosystem to make a positive and long-lasting impact.

Hire potential. Open new horizons.

Your qualifications, skills, and experience are just as important as our personal match. We care not only about your expertise but also about how you fit into our team. 

What matters to us is your potential to grow within our organization and your potential to grow our organization. 

This is why we’re seeing the interview process as a chance to mutually get to know each other.

Senior Operations Manager (m/f/d) @ FERNARZT

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BerlinHeartbeat Labs - Operations Full-time
Our Vision: We envision a society with best possible care, enabled by human-centric digitalsolutions.

Our Mission: We are building companies to drive digitalization of healthcare & medicine.

Our background: We are part of the IONIQ Group that since 2011 has founded more than 20 Digital companies and created more than 1.200 jobs in highly regulated industries like Financial services.

Fernarzt.com is a telemedicine platform that enables patients to manage their health and toaccess online treatments at any time.

Join our unique team as Senior Operations Manager (m/f/d)  – and digitalize healthcare with us.

YOUR ROLE

  • Create, optimize and track processes to ensure an efficient workflow at Fernarzt
  • Work closely with the Management, Marketing, Product, and Tech team and become the Go-To-Person regarding all process-related topics 
  • Manage - together with our Business Development team - diverse tasks and projects
  • Build and lead our new Customer Services Team 
  • Analyze the market, select new treatments and steer the product implementation process
  • Manage the different parties (doctors, pharmacies, etc.) involved in the treatment to create a unique patient experience

YOUR PROFILE

  • At least 3 years of professional experience in customer care, business development, marketing, operations, finance or a similar field
  • Bachelor’s or Master’s degree, preferably in Economics, Management, International Business, Supply Chain Management or Marketing
  • Thinking in structures and processes is your strength
  • Ready to handle multiple tasks at the same time, prioritize yourself and coordinate others
  • Very strong analytical and solution-oriented mindset in combination with a hands-on mentality
  • Outstanding communication skills (fluent in German and English)

YOUR MINDSET

  • You are highly self-motivated to deliver outstanding performance
  • You take strong and proactive ownership
  • You are solution-oriented with clear focus and prioritization skills
  • You have attention for detail
  • You are willing to go beyond your expertise and learn constantly
  • You are reliable, trustworthy, and act professionally
  • You are a team player and it’s fun working with you

Expect an exciting environment – with real impact, a great team, and strong personal development.  Just submit your CV and all relevant documents. We're looking forward to meeting you! Interested? - Submit your CV along with your relevant working documents online.

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