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Where entrepreneurs, medical professionals and tech experts join forces.


Whether you have a background in healthcare, in technology, or in business – our strength is working interdisciplinarily and bringing talent together from diverse fields.

We know healthcare is not the easiest industry to innovate. Think regulation or market access. This means resilience and resourcefulness become essential qualities. We need you to believe in what you do and work towards our shared goals against all odds.

We continue to learn every day.

The digital health landscape is complex and underserved, hence very exciting for us. We believe we have to learn continuously to be able to build sustainable products and services in the space.

Your health. Our heartbeat.

We care deeply about what we do. For us the user is in the centre of everything we create. We are the right platform for you, if you like to challenge your assumptions with users and their needs and if you like to turn your learnings into well-informed solutions.

Your skills and qualification are just as important as the personal match between you and us. This is why we take the time to introduce you to a diverse group of people when you go through the application process with us.

For you, this is an opportunity to really figure out where you see yourself. For the same reason we appreciate you asking us as many questions as you have in every step of the process.

Head of Product (m/f/d) for Fernarzt

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BerlinHeartbeat Labs - Technology Full-time
Fernarzt.com is a telemedicine platform that enables patients to manage their health and to access online treatments at any time. Our mission is to improve the current healthcare system by allowing easier and prompt access to healthcare services. Over the course of the coming months, Fernarzt is going to expand into new sectors of digital health, aspiring to become a leading disruptor on the market.

Fernarzt.com is part of Heartbeat Labs, a platform for digital health startups based in Berlin. We build, grow and invest in pioneering healthcare companies. Our agile teams combine entrepreneurs, medical specialists and technology experts. Together they combine the experience of having founded dozens of successful internet companies, amongst others in healthcare, financial services (finleap) and advertising (HitFox Group).

Your role:

  • Oversee, manage and work hands-on on all product related initiatives of Fernarzt
  • Study relevant competitors, deriving learnings and action items
  • Define and prioritize product requirements and document them accordingly (e.g. specify tickets)
  • Define relevant KPIs and work closely with the data team to deliver a proper reporting
  • Collaborate closely with the data team, marketing, PR and developers from concept creation to the final implementation of your product concepts
  • Perform quantitative and qualitative testing to iteratively develop products according to user needs
  • Create a strong user centric and KPI driven company culture at Fernarzt and all its future ventures
  • In the future you will be responsible for building and developing the product & design team
  • You report to the Managing Director

Your profile

  • You have at least 3 years of experience in creating consumer facing digital products
  • You strive to stay state of the art in product, UX design and the digital health market
  • You are pragmatic and like to validate your assumptions by thorough user testing
  • You communicate clearly, honestly, straight to the point, giving and taking feedback regularly
  • You are empathic and can read users and their needs well
  • Stakeholders love working with you
  • You are aware how frontend developers work and apply your knowledge when creating concepts & designs
  • You are used to Sketch & Zeplin, the Adobe Suite and prototyping tools
  • You are fluent in both English and German
  • You care about the user and have a deep understanding of user needs


  • You believe in our mission, enhancing healthcare services through digitization
  • You are highly self-motivated to deliver outstanding performance
  • You take strong and proactive ownership
  • You are solution oriented with strong focus and prioritization skills
  • You demonstrate attention for detail
  • You are willing to go beyond your expertise and constantly learn
  • You are reliable, trustworthy, and act professionally
  • You are a team player and it’s fun working with you

Expect an exciting, professional environment with responsibility and personal development. You get the chance to have a direct impact on several new business models. We are looking for great personalities with an entrepreneurial drive. Interested? - Submit your CV along with your relevant working documents online.

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